Right of Withdrawal
This English version is provided for your convenience. Only the German version is legally binding; you can switch to it at any time via the language selector.
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party other than the carrier designated by you, take possession of the goods. If you have ordered several goods in one order that are delivered separately, the period begins on the day on which you, or a third party other than the carrier designated by you, take possession of the last item.
To exercise your right of withdrawal, you must inform us
Favori Media – Franziska Sevik
Favori Art
Kurfürstendamm 30
10719 Berlin
Germany
Phone: +49 (030) 759 353 50
Email: info@favori-art.com
of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notice of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you, including the costs of delivery (with the exception of any additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we are informed of your decision to withdraw from this contract. We will carry out the reimbursement using the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement.
We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is earlier.
You shall send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.
You will bear the direct cost of returning the goods. For artworks that, due to their nature, cannot be returned by regular mail, we will inform you of the estimated return costs in advance upon request.
You are only liable for any loss in value of the goods if this loss results from handling them in a way that is not necessary to establish their nature, characteristics and functioning. Please return artworks in their original packaging, or otherwise packed securely and to professional art-handling standards.
Exclusion of the Right of Withdrawal
The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for whose production an individual selection or specification by the consumer is decisive, or that are clearly tailored to the personal needs of the consumer (e.g. commissioned works or works created to your specifications).
Model Withdrawal Form
If you wish to withdraw from the contract, please complete this form and return it to us.
To: Favori Media – Franziska Sevik
Favori Art
Kurfürstendamm 30
10719 Berlin
Germany
Phone: +49 (030) 759 353 50
Email: info@favori-art.com
I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the purchase of the following goods (*):
– Ordered on (*) / received on (*): ______________
– Name of consumer(s): ______________
– Address of consumer(s): ______________
– Date: ______________
– Signature of consumer(s) (only if this form is submitted on paper): ______________
(*) Delete as appropriate.
